Frequently Asked Questions
Refund Policy
Our refund policy varies depending on the type of booking. If you have made a booking and would like to cancel, please contact us via email at info@casa-dundee.co.uk.
Do I need my ID?
Upon entry to the late nights or when purchasing alcohol, all customers will be asked to show identification. If you appear to look younger than 25, be prepared to provide appropriate identification to prove your age.
Will I be refused entry?
Casa reserves the right to refuse admission.
Do you offer vip service?
We provide the ultimate entertainment experience! You can book an exclusive VIP booth as well as a wide range of drink packages, guaranteeing that you and your friends have the best seat and service in the house.